Paid Services Agreement
Version: 2026-09-v4
The Turkish version prevails in case of conflict.
1. Parties and scope
This agreement is concluded electronically between Design for Good LLC ("Company"), a US company that owns and provides the SMEs at COP31 platform ("Platform"), and the member organisation ("Customer") for paid services ordered from the panel. The Membership Agreement forms part of it.
Billing partner: Fees are collected and invoiced on behalf of and for the account of the Company by its billing partner in Türkiye, BTC Eğitim Danışmanlık Organizasyon Turizm ve Ticaret Limited Şirketi ("BTC"). BTC's role is limited to taking payment, issuing invoices and making refunds where due; providing the services and running the Platform remain the Company's responsibility.
The Customer orders in the course of its business or profession; this is not a consumer transaction and consumer withdrawal rights do not apply.
2. Services and fees
| Service | Fee (excl. VAT) |
|---|---|
| Report spotlight (per report, one-time, no time limit) | TRY 1,500 + VAT |
| Featured SME (one-time, no time limit) | TRY 3,000 + VAT |
| Press release distribution (per release) | TRY 35,000 + VAT |
VAT and invoice: 20% VAT is added; the payment screen shows the VAT-inclusive amount. BTC issues the invoice using the invoice details the Customer enters when ordering (company or full name, tax or ID number, tax office, address, email) and sends it by email. The Customer is responsible for the accuracy of these details.
Payment: Paid in advance in TRY by credit or debit card through a secure payment link created for BTC on iyzico, a payment institution licensed under Turkish Law No. 6493. Card details are processed by iyzico and never reach the Company or BTC. The order becomes final when the payment is verified in iyzico's records, and service deadlines run from that moment. Payments are verified within 1 business day and the Customer is notified by email.
3. Service descriptions
Report spotlight. Publishing a sustainability report is free and governed by the Membership Agreement; this service spotlights a report that has passed review and is live. It starts when the payment is verified and is not limited in time; it continues for as long as the report stays live. The report appears above non-spotlighted reports in the homepage report section and the report archive, with a "Featured" label that marks it as a paid placement. Spotlighted reports rotate among themselves; no position or impression count is guaranteed. A spotlight does not mean the Company has verified or endorsed the content, and the "self-declared" note stays on the card. If the report is removed for breaching Platform rules, or the Customer removes the report or ends membership, the spotlight ends without refund.
Featured SME. From approval, with no time limit, the profile rotates on the homepage and SMEs page with a "Featured" label that marks it as a paid placement. Rotation is random and equal; no position or impression count is guaranteed. If the profile is removed for breaching Platform rules or the Customer ends membership, featuring ends without refund.
Profile approval. Ordering and paying do not require an approved profile. Report spotlights and Featured SME placements become public once the organisation profile is approved, and press releases are distributed after approval. If the profile is finally rejected as not eligible for the Platform, the full fee is refunded.
Services without a time limit. Report spotlight and Featured SME continue for as long as the Platform is online. The Company may change the design, position and number of featured slots shown at once, provided the paid placement and its label are kept. If the Company closes the Platform, the Customer will be notified by email at least 30 days in advance.
Press release. Distributed on a confirmed date between 30 October and 30 November 2026. Includes editing, distribution via the national news agency network and high-traffic news sites, publication on the Platform and delivery to press lists built specifically for COP31, environment and climate topics. A distribution report follows within 10 business days. Publication by media outlets is not guaranteed. The Customer is responsible for the content; unlawful releases may be refused and refunded.
4. Cancellation and refunds
- Report spotlight: starts when payment is verified, so no refund afterwards; full refund if it does not start within 2 business days of verification.
- Featured: full refund before going live; none afterwards.
- Press release: full refund up to 5 business days before the scheduled date; 50% afterwards; none after distribution.
- Full refund if the Company cannot deliver. Refunds are made by BTC to the original card via iyzico, with the corresponding invoice correction.
5. Liability
Limited to the fee paid for the service concerned; no liability for indirect loss, loss of profit or reputation, except for intent and gross negligence.
6. Governing law
Turkish law applies; the courts and enforcement offices of Istanbul (Central) have jurisdiction.
7. Notices and evidence
Notices go to the Customer's registered email and to info@smesatcop31.com. The parties agree that the electronic records of the Company, BTC and iyzico (orders, payments, approvals) constitute conclusive evidence under Art. 193 of the Code of Civil Procedure.